Monday, 16 April 2012
Effective Communication
Developing the skill of effective
communication can do wonders for the
quality of your life and your relationships.
One of the major causes of arguments and
disagreements is not being able to convey
the right message. Far too many marriages
have ended in divorce due to
miscommunication. If you look at the
business world, lack of proper
communication can cause all sorts of
problems from loss of sales, loss of jobs, to
the downfall of companies. Let's explore
some ways on how you can improve your
communication skills in order to better send
your message to the other person.
So what is effective communication anyway?
Simply put, it is the condition where a
receiver gets the message from the sender
in exactly the way the sender has intended
it. In other words, if you tell someone your
phone number and they get it correctly, you
have succeeded. If however, you give your
phone number but the other person gets it
wrong, then there is a problem. It can be the
sender's fault, the receiver's fault, or both.
These misinterpretations of the message are
called barriers.
So what are some common barriers of
effective communication? One common
problem is that the receiver doesn't want to
listen to the sender. I'm sure you have
experienced this. You are trying to tell
someone something and they just won't
listen to you. It can be because they aren't
focused, or they are upset and don't want to
bother, or they just don't care. Another
common barrier has to do with the sender
not conveying the message clearly. This can
be due to things like not being able to come
up with the right words, giving a bad
example, or simply not understanding the
message enough to explain it to the
receiver.
Having effective communication skills can be
critical if you are talking about business.
Let's say your boss asks you to do
something and you end up doing the wrong
thing. Whether it's the boss's fault for not
giving you clear instructions or you not
receiving the message correctly, the bottom
line is that the job wasn't done. This can
cost the company money. This is why having
effective business communications is so vital
whether it's verbal or written.
Miscommunication can cost a lot of money.
Taking time to work on effective
communication in the workplace will not
only help the business run more smoothly
but it will also prevent resentments and
arguments.
When communicating a message to the
other person, one thing you can do is to
make sure the other person understands
your message. Don't just assume that they
do, make sure of it especially if it's
something really important. You can do this
simply by asking them to explain what you
just told them. Just make sure you do it in a
nice way.
As the receiver or listener, it's a good
practice to paraphrase what the other
person just told you. This will accomplish
two things. The first thing is that you will
make sure you understood the message in
your own words. The second thing is that
the other person will know that you are
truly listening. This will also reduce the
chances of any miscommunication.
There are a lot of courses you can take or
books you can read about the subject of
effective communication. Sometimes, you
can say the right things, have the listener
hear exactly what you said, and still have
miscommunications happen. This can occur
when the two parties have different
definitions of certain words or even facial
expressions. This is especially important in
relationships where just using one wrong
word can set off a chain reaction that can
end up in the relationship ending.
Constant communication and refining the
quality and effectiveness of the
communication can do wonders for a
relationship. It might not be the easiest
thing to do but since having effective
communication is so important, you need to
spend the time to develop that skill as well
as get your partner to learn it with you.
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